Charlie's Barbershop Cancellation Policy
As a smaller Barber shop, our personal and professional income is based solely upon the Barber services provided to you, our clients. We do our best to provide excellent service and consistency every time and doing so we expect the same in return. We ask when making an appointment that you do your best to keep that appointment.
While we understand that circumstances may arise that will require a possible cancellation or rescheduling of an appointment, the following policies are in place to ensure that we can accommodate all of our valued clients as efficiently and effective as possible given the limited amount of available appointments per week.
At least a 3 hour advanced notice is required for any appointment cancellations. The online booking service will allow you to cancel your appointment as necessary. Failure to call will result in a NO-SHOW! If you fail to call to cancel your appointment full payment of your prior scheduled appointment will be due before you are able to continue any future services. If it continues to happen you will loose your online privileges of booking an appointment and become strictly walk-in, if a spot is available. There will be no guarantee. Late appointments will only be given 10 minutes after there scheduled time to show, after the 10 minutes is up you will be marked as a No-Show.
This is to make sure to not inconvenience others who have scheduled an appointment and who are on time! We will have the right to refuse services if policies are not followed